FAQ FOOD AND ALCOHOLIC BEVERAGES REPRESENTATION

Do we need specific labels etc ?
Depends from country to country but we help you together with the importer to make sure you get the right information and labelling asap. Mostly there are no extra charges regarding these “import barriers”

Who’s paying what & when ?
You invoice directly to the client, DELVINCO makes sure the payment process is ok. We help you to make sure you can realize your sales without financial risks as we always advise to work on “Prepayment” basis with the importers

Do You guarantee sales?
We guarantee we are working for your brands to be selling in these countries asap. We can’t give any guarantees on how much You’ll sell, where, when etc, every businessman/woman understands. You have the guarantees we are working for you through the interaction you see between us , your brewery and the importers,

Is it possible to sell in a country with 1 or 2 importers?
Yes, sometimes due to the seize of the country or the type of importer it is possible to work with more than 1 importer

What kind of volumes to expect ?
It’s easy to build castles in the skies and try to get a brand on board promising them container loads from the first weeks…. But we are a commercial company and give an honest realistic approach, which is a step by step, continuously representation service.

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What is the most effective approach ?

We try to have as much as possible export countries opening for you, all with their piece of import. This is better than just having 1 or 2 big players as we are spreading your risks

Financial risk ?
Your company makes always the end decision but we are advising to work as much as possible on prepayment basis. Certainly for the start period with a new importer. When after a certain period of time the importer wants to have a payment delay we can see how to react on it or how to secure (credit insurance, Letter of Credit……)

Exclusivities ?
We always make a representation agreement and there are no exclusivities involved. If You get in touch with an importer where we never introduced your brand : of course you are free to work directly with them…You warn us and we let you work with this importer.

If any importer which we have been introducing your beers tries to work directly with you without our services we kindly ask you to warn us about these unfair practices

Final cost ?
As You know there is a start fee to be paid at the start of the agreement and then we invoice based on the sales we generate for you (commission sales). There are no other costs involved except sampling of course.

Sampling ?
When importers ask for samples You can send them free of charge or you let them pay the shipping costs. If you let them pay the shipping costs you can deduct the shipping cost from their first orders invoices when they start importing..This is a fair approach.

Interested in our representation services ?

Contact us :

Mr Delbroeck Vincent, Managing director : office@delvinco.com

Address :
Seminariestraat 10 , 8900 Ieper , Belgium

Mob & Whatsapp : +32 473 43 88 93

Website : www.delvinco.com